Stop Thinking about Hallucinations
By Kunal Datta, Chief Product Officer at Unit21 The first AI feature Unit21 ever shipped internally was a chatbot that would happily invent links. Ask it for a CSV export and it would generate a fake URL, complete with the air of helpfulness. Push back and it would generate another one. Kunal Datta, the company's Chief Product Officer, tells the story without much embarrassment. It was 2023, GPT-3 had just landed, and the entire industry was figuring out what these things were good for by...
