From Customer Service to Compliance: The AI Revolution Under PSD3
By Serhii Zakharov, CEO and Founder of PayDo Across payments, AI is often discussed as a customer-service tool with chatbots, automated replies and faster handling of routine queries. That view feels too narrow for what the market loosely calls PSD3. The wider PSD3/PSR package, now close to adoption, points to something more consequential. It raises the standard for fraud prevention, transparency, user control and service in ways that will push AI deeper into the operating model of payment...